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Terms and conditions

Seller: Fyn Wyn (hereinafter: "Fyn Wyn")
Registered office: Handelsweg 39-20, 1181 ZA Amstelveen
Registered in the trade register of the Chamber of Commerce under number: 69915563
VAT number: NL858063530B01
Email address: info@fynwyn.nl
Website: www.fynwyn.nl

These general terms and conditions have been drawn up by Fyn Wyn in Amstelveen to be used in relation to its customers.

Article 1. Applicability
These general terms and conditions apply to any offer from Fyn Wyn and any distance agreement between the buyer and Fyn Wyn. Dutch law applies to these conditions.
These terms and conditions are made in good faith and may be amended from time to time. The most recent general terms and conditions have been posted on www.fynwyn.nl. The buyer must always consult these general terms and conditions before the buyer uses www.fynwyn.nl.

Article 2. Privacy
All personal data provided to Fyn Wyn is processed carefully and in accordance with our privacy policy. Our privacy policy can be consulted via https://fynwyn.nl/en/pages/privacy-beleid.

Article 3. Offer
3.1 All prices on www.fynwyn.nl include VAT and exclusive handling and shipping costs, taxes, or other levies unless stated otherwise or explicitly agreed.
3.2 Discount promotions cannot be combined. Tasting boxes and gift vouchers are excluded from discount promotions.
3.3 The costs of the return shipment are on the buyer's account if it concerns an exchange or return of goods. If it involves a demonstrable defect in the product, the costs for a return shipment are at the expense of Fyn Wyn.
3.4 When placing the order and confirming the agreement, the total purchase price will be displayed.
3.5 Payment takes place via the options shown on www.fynwyn.nl. When ordering on account, payment must be made no later than 14 days after delivery of the product.
3.6 If the payment term is exceeded, the buyer is in default by operation of law, and Fyn Wyn has the right to charge statutory interest on the outstanding amount from the due date.
3.7 Fyn Wyn is not bound by obvious mistakes or errors in the offer.

Article 4. Orders
4.1 An Agreement between the buyer and Fyn Wyn is only concluded by acceptance by Fyn Wyn of the buyer's order (the offer) placed on or via www.fynwyn.nl, as follows:
The buyer has selected the desired product and added the product to his shopping cart;
The buyer has followed and carried out the following steps;
Step 1: The buyer has entered his address details, and if the desired delivery address is not the same as the billing address, the desired delivery address;
Step 2: The buyer has checked the order;
Step 3: The buyer has chosen the desired payment method; - The order is placed; - The buyer receives a confirmation of the placed order electronically (via the website and email). If the seller has accepted the order, the seller will send a confirmation by email to the buyer as soon as possible after placing the order.
4.2 Fyn Wyn reserves the right not to accept the order placed by the buyer, among other things, if:
The order has been placed by persons under eighteen (18) years of age;
The information entered by the purchaser is incorrect and / or complete, or Fyn Wyn can reasonably doubt whether this is the case;
Buyer has not previously fulfilled his payment obligations towards Fyn Wyn;
Fyn Wyn will inform the buyer as soon as possible if an Order is not accepted.
4.3 The buyer has the right to cancel the order within 24 hours. This can be done by sending an email to info@fynwyn.nl stating the order number.

Article 5. Deliveries
5.1 Delivery takes place by a carrier designated by Fyn Wyn.
5.2 After the conclusion of the agreement, Fyn Wyn will send the products to the buyer as soon as possible, generally within 5 (five) working days but no later than 14 (fourteen) days after the conclusion of the agreement, unless a shorter or longer delivery period is agreed.
5.3 If the delivery is delayed, or if an order cannot or only partially be executed, the buyer will be notified within 5 (five) days after the agreement's conclusion. The buyer can then dissolve the agreement free of charge until the order is shipped.
5.4 The risk with regard to damage or loss of the products is transferred to the buyer from the moment of delivery.

Article 6. Right to return
6.1 The buyer has the right to return the delivered product without stating reasons within 14 days after receipt of the product in the manner indicated by Fyn Wyn, provided that it is undamaged and in original and undamaged packaging. The buyer can also exchange the product for another product. The buyer should contact this via info@fynwyn.nl. The costs of the return shipment and the risk are for the buyer.
6.2 In the case referred to in the previous paragraph, Fyn Wyn will refund the purchase price as soon as possible, but no later than 14 days after receipt of the returned product.
6.3 Exchange of products must be done within 14 days after receipt of the product. The product must be in its original condition. For items that are exchanged, Fyn Wyn has the right to charge shipping costs to the buyer.

Article 7. Force majeure
When Fyn Wyn is unable to fulfill its obligations under the agreement due to force majeure, Fyn Wyn has the right to execute the agreement within a reasonable period of time or - if fulfillment is not possible within a reasonable period of time - to fully or partially fulfill the agreement. Without being obliged to pay any compensation to the buyer.

Article 8. Complaints
Complaints can be addressed to info@fynwyn.nl. Complaints must be fully and clearly motivated so that we can handle them as well as possible.

If you have any questions about these general terms and conditions, please contact us at info@fynwyn.nl

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